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Running SignPresenter Offline

SignPresenter is designed to run online, but it can keep playing cached content if you lose internet — or if you need to run signage at a location without WiFi at all. Set it up before you go offline and you're covered.

Before you go offline​

1. Verify all content is cached​

  1. While connected to WiFi, check your screen's Cache Size in the Screens tab.
  2. Confirm the cache shows all items downloaded (e.g., "255 of 255").
  3. Only cached content will work offline — anything not fully downloaded won't display.

2. Test your playlist​

Click Preview or Run Schedule to confirm everything loads without errors.

3. Set the schedule to 24/7​

If you're using Run Schedule, set the screen to 24/7.

warning

Fire Sticks don't keep accurate time when unplugged. If you move the device, the clock can drift, which makes scheduled content fail to display. Running 24/7 sidesteps the problem.

Taking the Fire Stick offline​

Disconnect WiFi while still online. This lets any in-progress downloads complete and prevents partial-cache errors.

Option 1: Turn off WiFi (newer Fire Sticks)​

  1. Go to Settings → Network.
  2. Select WiFi.
  3. Turn WiFi Off.

Option 2: Forget the network (older Fire Stick 4K)​

  1. Go to Settings → Network.
  2. Select your connected network.
  3. Press the Menu button (☰).
  4. Select Forget Network.
  5. Confirm.

Running offline at your destination​

  1. Plug in your Fire Stick and turn on the TV.
  2. Dismiss the "No internet connection" message.
  3. Press Home on the remote.
  4. Go to Settings → Applications.
  5. Select Manage Installed Applications.
  6. Scroll to Sign Presenter and select it.
  7. Click Launch Application.
warning

Do not click "Clear Cache" — that will delete all your downloaded content!

The screen now runs offline with everything from your cache.

Troubleshooting​

Content not displaying?

  • Make sure it was fully cached before you went offline
  • Verify your schedule is set to 24/7
  • Check that the cache wasn't accidentally cleared

Need to update content?

Reconnect to WiFi, update your content, wait for the cache to fill, then disconnect again.