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Account Settings

The Settings page is the hub for everything account-wide — your account profile, departments, billing (for owners), feed subscriptions (for owners), support tickets, and admin tools (for admins). It's split into two panels: account-level settings on the left, and your departments on the right.

Open it by clicking your name in the top-right corner of SignPresenter and choosing Settings.

Account Settings panel​

The left panel covers your account-level information:

  • Account name — How your account is identified in billing and support.
  • Account-level preferences — Default timezone, default screen shape, and similar global settings.
  • Profile — Your individual user name, email, and password.

Update any field and click Save.

Departments panel​

The right panel lists every department in your account. A department is a self-contained area for a specific campus, franchise, ministry, or location — each with its own users, screens, and content. See Multiple Campuses & Departments for the full workflow.

From here you can:

  • Create a new department with New.
  • Click a department to manage its users and permissions.
  • Delete a department (only if it has no users or screens attached).

The Settings sidebar (left of the page) is your jumping-off point to every settings sub-page. What appears depends on your role:

| Always visible | Settings, Support | | Visible to owners | Billing, Feeds (subscribing) | | Visible to creators | Affiliate (if enabled), Feed Admin | | Visible to admins | Templates, Admin |

If a section isn't visible to you, you don't have access to it. Ask the account owner or an existing admin to grant the needed role.