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Multiple Campuses & Departments

Your SignPresenter subscription includes unlimited departments and users at no extra cost. Use departments to keep multiple campuses, franchises, or ministry teams separate while still sharing content from a central account.

How it works​

A department is a self-contained area inside your main account. Department users can build their own messages, playlists, and screens — but they only see what belongs to their department, plus any content the main account explicitly shares with all departments.

The typical pattern:

  1. Build content (messages, playlists) in the main account.
  2. Check the Show in all departments box on each piece of content you want shared.
  3. Each department uses the shared content plus their own local content.

Step 1 — Create the source message​

The "Pointer" template is useful here because it lets a department use a copy of a master message (so updates flow downstream).

  1. Under Step 1: Message, select Horizontal 16:9.
  2. Choose Pointer from All Message Templates.
  3. Enter a Category and Name, and choose the target message you want to point at.
  4. Edit the new message by selecting it from the left.

Step 2 — Create a new department​

  1. Open Settings.
  2. In the Departments box on the right, click New and name the department.
  3. If you create one by accident, select it and click Delete.

Step 3 — Share messages with all departments​

  1. Return to the main account by clicking your name / account in the top right.
  2. Go to Step 1: Messages.
  3. Select the message you want to share. Check the Show in all departments box.
  4. Save.

Repeat for any playlist you want shared (do this in Step 2: Playlists with the same checkbox).

Step 4 — Add a user to a department​

  1. Open Settings. In the Departments box, click the permissions for the department you want to grant access to.
  2. In the Department Permissions box, click New.
  3. Enter the user's email and click Save.

The user receives an invitation email. They click the link, set a password, and log in. They'll see only the screens and content for their department, plus anything you shared.

Step 5 — The new user adds a screen​

  1. The new user goes to Step 3: Screens.
  2. Clicks New to add a screen.
  3. Sets the Mode dropdown to Both if they need access to shared playlists.
  4. Adds the playlist by clicking Add and selecting the shared playlist.
  5. Saves.

Step 6 — Schedule a playlist​

  1. From the screen page, click Add Schedule in the Schedules box on the right.
  2. Name the schedule, set the days and times, choose the playlist, and Save.

Step 7 — Updating a shared message​

When you update a master message in the main account, every department that uses it sees the update automatically — that's the value of the Pointer template plus shared playlists.

  1. Step 1: Messages in the main account.
  2. Select the message and update it.
  3. Make sure Show in all departments is still checked.
  4. Save.

The new content propagates to every department's playlists on the next cache refresh.

Tips​

tip

Plan your category names before rolling out departments. Consistent categories ("Announcements", "Promotions", "Weather") across departments make shared content easier to find.

note

Department users can't edit shared playlists — they can only choose to display them. If they need to customize, they can build a local playlist that includes the shared messages.

  • Billing — your subscription covers unlimited departments
  • Feeds — pipe in third-party content too