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Administrators only

Admin Dashboard

The Admin dashboard is the system-wide control center for SignPresenter staff. It shows revenue, account and user search, support tickets, and affiliate summaries. This is the page you'll use most often when running operations.

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This page is only available to users with the admin role on a SignPresenter staff account. Regular accounts don't see it.

Open it from Settings → Admin in the sidebar.

Layout

The dashboard is a two-column layout:

  • Left (wider) — A tabbed view of Accounts and Users for finding and managing customer records.
  • Right — Revenue summary, affiliate summary, and the support-ticket queue.

Accounts tab

The Accounts tab is a searchable list of every SignPresenter account. Use it to:

  • Look up an account by name, email, or ID
  • See subscription status, screen count, and billing history at a glance
  • Open the affiliate settings panel for any account (the Affiliate action opens a side panel where you can grant or update the account's affiliate code and commission rate)

Users tab

The Users tab is a global user search — useful for support when a customer can't find their own account. Search by name or email to locate a user, see which accounts they belong to, and impersonate them if needed for troubleshooting.

Estimated Monthly Revenue

The right column's top panel summarizes the current month's billing:

  • Revenue — Total monthly recurring revenue across all active subscriptions.
  • Commissions — Affiliate payouts being deducted.
  • Net Revenue — Revenue minus commissions.

Numbers update live as new accounts sign up or unsubscribe.

Affiliate Summary

Below revenue, a smaller panel summarizes affiliate program performance — total active affiliates, this month's commission accrual, pending checks, and recent commission events. Click any line to drill into the Affiliate page.

Admin Tickets

The bottom-right panel is the support queue — every open ticket from every account, sorted newest first. Click a ticket to open it, reply, and resolve. New tickets show a notification badge.